Brightening Exfoliating Mask
Free Delivery
Way To Buy
Personal Session
Secure Payment
Description
Shipping Information
We know how exciting it is to wait for an order, which is why we do everything we can to ensure your package is dispatched quickly, arrives on time, and reaches you in perfect condition. Every order is carefully packed and handed over to the shipping company with one goal in mind – to ensure you receive your products as smoothly and pleasantly as possible.
Home delivery is available at a great flat rate of only $9.99.
Orders over $100 qualify for free shipping.
Delivery time is usually up to 5 business days.
Occasionally, minor delays may occur due to holidays, remote locations, or the shipping company’s operating schedule. While these factors are not always under our control, we are always here to keep you informed and assist you.
Shipping Policy
Important Notice Regarding Returns: Due to the hygienic nature of our products, we operate on a final sale basis. Returns or exchanges for reasons of change of mind, incorrect size, or style preference are not accepted.
Limited Return Eligibility: We will only accept a return if the product you received is incorrect (different from your order) or has a proven manufacturing defect.
Process for Eligible Returns:
Notification: You must contact our customer service within 48 hours of delivery.
Condition: The item must be unused, unwashed, and in its original, sealed packaging with all tags and hygiene protections intact.
Return Shipping: For approved returns (wrong or defective items), we will provide a prepaid return label at our expense.
Our customer service team is here to assist you with any eligible issues:
WhatsApp: +972-545036082
Email: info@colette-beauty.com
We strongly recommend reviewing product details and size charts carefully before ordering. By completing a purchase, you acknowledge and agree to this policy.
