Frequently Asked Questions
Do you use parabens or sulfates in your products?
Many of our products are paraben-free and sulfate-free. Specific details can be found on each product page for full transparency.
How do I choose the right shade or product for me?
We’re here to help! Each product includes detailed descriptions and tips. If you’re still unsure, feel free to contact our team—we’re happy to guide you.
Are your products suitable for professional use?
Yes. Many of our products are trusted by beauty professionals and makeup artists, while still being perfect for everyday personal use.
Are your products suitable for all skin types?
Yes! Most of our products are formulated to suit a wide range of skin types. However, we always recommend checking the product description and ingredient list, especially if you have sensitive skin or known allergies.
How long will it take to receive my order?
Orders are usually processed within 1–2 business days. Shipping times depend on your location and chosen delivery method. You’ll receive a tracking number as soon as your order is on its way.
Can I combine or layer your products?
Definitely. Our products are designed to work beautifully together. Feel free to mix shades, layer textures, or pair them with your favorite beauty essentials for a custom look.
Can I return or exchange a product?
Yes, we want you to love your purchase. Unused and unopened products can be returned within the return period stated in our policy. Please contact our customer support for assistance.
Is my payment information secure?
Yes. Your privacy and security are very important to us. All payments are processed through secure, encrypted systems.
Are your products cruelty-free?
Absolutely. We believe beauty should be kind. None of our products are tested on animals, and we are committed to cruelty-free practices.
Do you ship internationally?
Yes! We offer international shipping to many countries worldwide.
How can I track my order?
Once your order ships, you’ll receive a confirmation email with a tracking number so you can follow your package every step of the way.